If an item is defective, we will gladly exchange the item at no charge to you. Please contact us within 14 days.
Should you be dissatisfied with an item for another reason, you may return it within 14 days for a full refund minus the original shipping charges. You are responsible for return shipping costs. Unfortunately, we cannot be held responsible for any packages that are lost in transit in return to us.
In order to receive a full or partial refund (minus shipping charges), the item must be new, unopened, and accompanied by all original packaging material. The original sales receipt must accompany any returns and items must be in unused, re-sellable condition.
Please note that deodorant, soap, beauty products, jewellery, masks, and sale items are final sale.